Job details feature

Key information

  • Location: London
  • Contract type: Permanent
  • Job Family: Domiciliary Opportunities
  • Job category: Self-Employed Domiciliary Opportunities
  • Full or part-time: Part time
  • Apply by: 30/07/2018
Meet our people

Domiciliary Administrator/Scheduler - EAST LONDON AREA

Role summary

Domiciliary Administrator/Scheduler - EAST LONDON AREA

We are seeking a highly motivated and enthusiastic Administrator/Scheduler in the East London area to join our expanding domiciliary care business - Specsavers Healthcall Optical Services.

This is a part time position, 25 hours per week, Monday to Friday, to start ASAP. This position also allows you to work from home.

Key Responsibilities
• To book optical appointments for housebound customers from inbound calls
• Outbound calls to existing customers to book eye tests for their residents
• To update and maintain a customer database
• To contact prospect Care homes/Home visit customers and update database
• To schedule appointments in a logical manner
• NHS form and general administrative duties

Skills and Experence

The right candidate will possess...

  • A confident and courteous telephone manner
  • Excellent computer skills
  • Ability to work on own initiative
  • Excellent customer service skills

Wifi access at home is essential in order to fulfill the job requirements.

Full training will be given and a mobile phone and laptop will be provided.

About Us

Healthcall Optical Services, now part of Specsavers, is one of the Country’s leading providers of home sight tests to individuals in their own homes, residential and nursing homes.

Specsavers has been going from strength to strength, ever since the business started back in 1984. We strive for the highest clinical standards – and believe that the customer should be at the heart of everything we do. We also recognise that our people are critical to our past and future success – so we do everything we can to make sure they get the experience and career they’re looking for: from outstanding training and a personal development plan, to excellent benefits and unstinting support. The business has nearly 1,500 stores across 12 countries – and is still growing. We want you to be part of this outstanding success story.

This vacancy will close once we have filled all available assessment places. We therefore highly recommend early applications.