Job details feature

Key information

  • Location: North West
  • Contract type: Permanent
  • Job Family: Store Opportunities
  • Job category: Customer Service
  • Full or part-time: Full time
  • Apply by: 08/01/2020
Meet our people

Call Centre Assistant - Birkenhead

Role summary


Join our team in the Birkenhead as a Call Centre Assistant, and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers – a home where your previous optical expertise will be truly valued and where you’ll be given the opportunity to thrive. With a business that’s constantly expanding, both in the UK and abroad, the opportunities to expand your knowledge base and develop a career have never looked better.

As a Call Centre Assistant, you’ll make sure every customer gets a great experience when they come into our store.The role involves answering calls and transfering to the relevant person ensuring the best customer service, minimal waiting times, optical experience is preferable due to the level of queries you will have.

We’ll continue to develop and expand your knowledge of vision problems, eyecare and our products You’ve already demonstrated that you’re a natural when it comes to customer care, you’re articulate, good with people with an organised approach and always happy to help, so you’ll fit right in as a valuable member of our friendly store team, joining a business that’s going places.

For more information or to apply, please contact Gaynor Crausby at Specsavers Recruitment Services on 01566 770128 or gaynor.crausby@specsavers.com 
 

Specsavers has been going from strength to strength, ever since the business started back in 1984. We strive for the highest clinical standards – and believe that the customer should be at the heart of everything we do. We also recognise that our people are critical to our past and future success – so we do everything we can to make sure they get the experience and career they’re looking for: from outstanding training and a personal development plan, to excellent benefits and unstinting support. We want you to be part of this outstanding success story.