Retail Optical Apprenticeship - A full breakdown

Posted on February 28, 2017
Author: Sam Reed


The Specsavers Retail Optical Apprenticeship is a year-long, nationally recognised Level 2 qualification. You will work towards this qualification and build a career that will provide you with a range of unique opportunities. This qualification is equivalent to five GCSE’s. A full breakdown of the qualification is below: 

Level 2 Diploma in Optical Retail Skills

Module One

  • Carry out routine optical screening procedures
  • Contribute to the record-keeping of the optical practice
  • Introduction to communication in a health setting

Module Two

  • Provide spectacle repair and adjustment service
  • Protect own and others’ health and safety when working in a retail environment
  • Provide a spectacle collection service

Module Three

  • Determine facial, frame and spectacle lens measurements
  • Meet customers of the optical practice and provide them with information
  • Select and sell optical products to meet customer needs

Module Four

  • Resolve customer service problems

Level 1 or 2 Functional Skills in Mathematics*
Mathematics exam paper x90 minutes

BTEC Level 2 Award in Employment and Personal Learning Skills in Health

Module One

  • Prepare for an apprenticeship

Module Two

  • Understand employment responsibilities and rights in health

Module Three

  • Participate in teamwork
  • Manage your own learning

Module Four

  • Use enquiry and investigation techniques to solve problems

Level 1 or 2 Functional Skills in English*
English reading exam paper x60 minutes
English writing exam paper x60 minutes
English speaking and listening exercise, 2x 10 minutes

*unless already held (proof of exemption must be provided)

How will I be assessed?

Learning will be achieved in a variety of ways, with much of it being self-led and through our online learning portal. There will also be regular on-the-job training and formal classroom sessions.

Over the course of the programme, you will be allocated an assessor, who will be in touch with you every four to eight weeks, either in person or over the telephone.

During the visits in person, your assessor will observe you carrying out daily tasks, such as adjusting glasses, screening patients for ocular conditions and selling glasses based on the customer’s needs and preference. Don’t worry though, they won’t be sitting next to you or looking over your shoulder – they will be far enough away that they can see and hear you without intruding.

Typically telephone contact will be to ask questions and discuss areas of your role to check your knowledge and understanding.

In addition, you will be assigned projects and will need to complete written questions and case studies for your e-portfolio.

How can I progress?

We’re committed to giving everyone at Specsavers all the learning and development opportunities they need to achieve their full potential. Everyone is different, which is why we will draw up a personal development plan for you, which aligns with your own talents and ambitions.

The following are just some of the options for career progression at Specsavers:

Level 3 Certificate for Ophthalmic Dispensing Assistant (2x 12 week semesters)

An innovative course that gives an introduction to the theory and practice of ophthalmic dispensing, combined with customer service and practice-management topics.

Level 4 Certificate in Optical Dispensing (2x 12 week semesters)

An introduction to optical theory, which gives you a taster of some of the topics a trainee dispensing optician would encounter.

Ophthalmic Dispensing FdSc (Distance Learning, part-time, three year undergraduate)

Earn while you learn on a distance learning course, which features on-campus residentials. Train as a dispensing optician and take the next step towards a rewarding career in eyecare.  

How can I apply?

To apply for an Apprenticeship with us click on the “Find Apprenticeship vacancies” button on the right hand side of this page and do a search for current vacancies in your area. Complete an application form online and if you are shortlisted, you will be invited to an in-store interview.

Learn more about this apprenticeship or progressing to a trainee dispensing optician by watching the videos below: