Dynamic, Engaging, Changing - 3 words to describe working at Specsavers

Posted on August 31, 2017
Author: Sam Reed

Meet Stef Morrow - Director of Programmes, Organisation, Effectiveness & People Change

What was your background before joining Specsavers? 
Before joining Specsavers I had worked in the optical industry for a number of manufacturers and wholesalers. My roles were primarily in Operations, Project Management, Customer Service and originally in Marketing. Before joining the optical industry for about 4 years I was a Tour Guide for a Tour Operator in Europe, New Zealand and Australia and before that I worked for a very high-end Jewellers in Bond Street, London. I studied Modern Languages and Business Studies at University, and have always worked for international organisations.

Tell us a bit about your career journey at Specsavers? 
When I joined Specsavers I went to Australia to set up the support office in Melbourne, and spent a very enjoyable year on quite a rollercoaster doing that. At the time I was responsible for Operations and Product. I then returned to the UK, where I was Director of Product for the UK and NL for only a short time before heading back to Melbourne again to organise the set up of a new office, manufacturing site and warehouse at what is now known as the G.

My next assignment was to Copenhagen as the Nordic Product Director, which I think was initially only intended to be for a short period – but 6 and a half years later I was still there, having also had accountability at different times for Partner Recruitment and HR across the region aswell as a short time in Norway leading the support office team there.

In 2015 it was time to come home again and since then I have been working in the People and Organisation function on a variety of Programmes and areas of accountability.

How has Specsavers supported your development? 
I do believe that we are all accountable for our own development and that we have to take action and make things happen.  Specsavers have always supported me taking new opportunities and giving me the time to gain the knowledge and tools to make the most of those opportunities.

What makes you most proud of your time at Specsavers so far? 
I think the move to the G is probably the highlight, as the Australian team had grown so much that they were split up in different locations and buildings. When we moved to the new site everyone was back together again and the atmosphere was really fantastic.

In an everyday sense, though, it is so nice to be a part of an organisation which is still growing and changing. New ideas and ways of doing business seem to come along on a really frequent basis, and keep us moving into the future, whilst at the same time we still have the same core values and motivation.

Describe the Specsavers culture in three words
Dynamic, Engaging, Changing

What advice would you give someone looking to join Specsavers? 
Do it, and be ready for some exciting times ahead! You’ll also need to be ready to embrace change and make the most of different opportunities that come your way.

You can read more stories from our employees here