Are good communication skills really that important?

Posted on October 24, 2017
Author: Lifeatspecsavers

As a jobseeker you will recognise the words ‘Communication Skills’ from just about every job advert and job description that you read. You may ask yourself ‘why?’ The simple answer is that it is the most desired soft skill employers want, they want an employee that can communicate well with others in the workplace.

That’s all good to know but what does ‘Communicating Well’ actually mean?

  • Listening - using active listening skills to better understand what someone else is saying
  • A Positive attitude - letting other people feed off your positive energy
  • Being Clear - making sure your message gets across first time
  • Empathy - being aware of the needs of others through what they say to you
  • Honesty - be honest about your expectations of someone and what they should expect from you
  • Self-improvement - recognising your development areas and working on them

Directors focus on these skills because these are skills that can’t be easily taught in the workplace, they are skills you learn through life (life skills). The qualities that make up communication skills might seem simple to learn but it comes down to self-improvement and recognising which areas you need to work on to be successful.

One of the other key areas to consider is 'Body Language' since it can often dominate a conversation more than something we may say.

  • Eye Contact - not staring, but having the confidence to look into someone’s eyes
  • Good Posture - sitting up straight
  • Personal Appearance
  • Look Interested - smiling and nodding your head, for example

Developing your communication skills can help all aspects of your life, from your work life to your social life. Having the ability to communicate effectively, clearly and accurately is a vital life skill and something that should not be overlooked.

It’s never too late to work on your communication skills. Understanding what those skills are, developing them and understanding how important they are to employers could really kick start your career.

For further support on how to secure a new role at Specsavers, drop our in-house recruitment team a message at